It has been brought to our attention that a group of unpleasant individuals are currently contacting small business owners and threatening them into 'renewing' worthless and/or non-existant advertising often claiming that bailiffs will be called if their demands are not met.
Whilst these people may claim to represent a company or website with a similar name to our own, we would like to assure you that they have no affiliation with this business directory (www.business-directory-uk.co.uk) or Business Directory Promotions Ltd, the parent company operating this website.
Please only contact us if these people have directly claimed to represent www.business-directory-uk.co.uk.
Furthermore, we would like to point out that we never make unsolicited sales calls or request any payment over the telephone. All payments for our business advertising are handled securely through this website via PayPal to guarantee you complete security and peace of mind. We do not process payments through Worldpay (which some of these individuals seem to be doing) and our advertising prices are clearly displayed here - www.business-directory-uk.co.uk/advertise.htm.
If you're unsure whether a call or email is genuine, please consider these points:
- Is the caller using a withheld number or calling from a mobile phone?
- Is the caller agressive and/or rude?
- Has the caller explained the benefits of your advertising or the likely return on investment that it will generate? HAve they provided testimonials or case studies to prove what they claim?
- Has the caller told you exactly which website they represent
- Do the prices quoted match those displayed on the website the caller is claiming to represent?
- Has the email you have received come from a free webmail account such as Gmail or Hotmail?
- If you are being asked to 'renew' your advertising, do you have any payment records from the previous year such as an invoice or receipt?
- If the individual is threatening you that bailiffs will be arriving the very same day, there is a 99% certaintity that this is a scam. They are using this tactic to try to get you to make an immediate payment over the telephone, usually offering to reduce the bill if you pay there and then. Don't be fooled. There is a complex legal procedure that a company must follow when reclaiming debts through a bailiff and, if you did actually owe any money, you would already be well aware of their proceedings. Ask them to provide written evidence in the form of a contract, invoice or receipt. Check any paperwork that you may have received from these people in the past and read the small print carefully. If in doubt, seek legal advice.
If you can't answer the questions above with confidence, we recommend you do not proceed with any advertising being offered and strongly advise you not to make any payment or supply your credit card details.
If you think you may have been a victim of this scam, we have the following advice:
- Contact your bank or credit card company immediately to explain what has happened and if the transaction has only recently taken place, they may be able to stop, reverse or refund your payment.
- If the individual claimed to directly represent our website - www.business-directory-uk.co.uk by giving you our website address, please forward any identifying information such a names, telephone numbers and email addresses to us using our enquiry form and we will pass these on to the appropriate authorities for investigation.
- Further information about this and similar scams can be found on the Office of Fair Trading website.
The Business Directory UK Team.
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