Perhaps most appropriate for the service industry, a report that I created and used to ask for was the ‘Client Issues Report’ (CIR). Basically the CIR listed each Account Manager’s clients in order of significance to the business – most profitable perhaps would be an obvious criteria, but it depends on you. Continue reading “Client Issues Report – The Directors Dashboard (Part 4)” »
Google must be one of the most common single words used in the business world today and often in the context of computers and search engines of course. But in that context I was interested to read an article in the New York Times (to whom I must credit with the core of this story) about the Peeps at Google driving for a better Continue reading “An Interesting Look at What Makes a Good Manager” »
The definition of a sole trader is an individually owned and operated unincorporated company which is usually regarded as the simplest method of running a business. However once set up and even after employing a couple of other staff a lot of small trading companies completely discount the benefits of changing to an incorporated limited company Continue reading “Sole Trader Vs Limited Company – Which should you Choose?” »
In part one of my blog on the Directors Dashboard I listed a number of business areas that you would expect to keep close tabs on and in part two I expanded on one report which was the Client Visitation form which was more suitable to the service industry. This part three is about my pet report – the Budget Versus Actual (BVA) or Continue reading “Variance Analysis – The Directors Dashboard (Part 3)” »
I got up this morning feeling a bit down because the weather was the usual British October weather… dull, drab, grey and damp! But coming into work I came across this image of the most loveable puppy – clearly he needs a cuddle – is it just me or does it brighten your day?
In Part One of my blog on the Directors Dashboard I listed a number of business areas that one would expect to keep close tabs on and I’ve been asked to expand on one report which was the Client Visitation form. Now of course this won’t suit every company and is probably more suited to service type businesses Continue reading “Keeping control with minimum interference – The Directors Dashboard (Part Two)” »
One single monthly report, the panacea of every director! Well perhaps not quite, but keeping a handle on what’s going on and (I for one, think critically) ensuring what you NEED to happen, happens!
Forgive me before I progress because Continue reading “Keeping control with minimum interference – The Directors Dashboard (Part One)” »
Given the ongoing meteoric rise of social media, which includes video of course, you just can’t be too careful!
I read recently in the Times (in Costas if you must ask, a popular haunt of mine where I spend far too much time and money, but where Continue reading “So How Good is Social Media & Reputation Management?” »
Whilst a fantastic and low cost medium, one great challenge with e-mail campaigns is that if you run too many and importantly too many bad ones, you run an even greater risk of more and more people just dumping your mail – true it happens anyway, but well researched and well targeted mail campaigns can still show a good return Continue reading “Tips to help you run a successful e-mail campaign” »
With many banks taking a beating in the press over the last months, indeed years, Barclays Bank has continued to take an uncomfortable centre stage recently and it continues today, with criticism of Mr Jenkins appointment as the new CEO because he’s an insider Continue reading “Is now a good time to buy Barclays shares?” »
I wonder how many of you have lost your mobile contact list? Well I flippin’ have and that’s for sure. Ok, so I might find IT generally a bit daunting and welcome the daily range of new content, ideas and applications with a resounding sigh, but I do… wait for it… have an iPhone and I do… have an iMac! Continue reading “So you lost all your mobile contacts!” »
If you’re considering a career change and working internationally appeals to you then congratulations, I think you’ve chosen a path that will offer some amazing opportunities both for your professional and personal life. Continue reading “Fed up with the British weather? How about a career in International Business?” »
One of the major considerations in opening a retail unit, shop or restaurant used to be (and I assume still is) location. Certainly when I went to college they would drum it into us – location, location, location, thus ensuring there’s the right amount of foot fall and getting that all important passing trade, which is why shopping centres and retail parks always have an Continue reading “Location, Location, Location – Can you buck the business premise?” »